Listener Question - My Phone Has Stopped Receiving Calls

Is it a Network, Phone or Other issue?

​Network Issue

• Poor signal: Check if you have a strong signal. Try moving to a different location or restarting your phone.
• Network outage: There might be a temporary outage in your area. Check with your carrier for updates.
• Roaming issues: If you're travelling, ensure your roaming is activated and you have sufficient data and minutes.

Phone Settings

• Do Not Disturb mode: Check if Do Not Disturb mode is activated. Swipe down from the top of your screen and look for the crescent moon icon. If it's active, tap on it to turn it off.
• Blocked numbers: Verify that the caller's number isn't blocked. Go to your phone's settings and check your blocked contacts list.
• Call forwarding: Ensure call forwarding is not enabled. Go to your phone's settings and check your call forwarding options.

Other 

• Hardware damage: If your phone has been dropped or damaged, it could affect its functionality.
• Software glitches: Sometimes, software updates or glitches can cause call reception problems. Try restarting your phone. Factory Reset (last resort)