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Global Tech Outage Caused by Faulty Software Update

23/7/2024

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Common Update Gone Wrong: CrowdStrike Blames "Logic Error" for Massive Microsoft Outage

The finger-pointing has begun in the wake of Friday's global IT meltdown, with cybersecurity firm CrowdStrike taking responsibility for the outage but raising questions about how a seemingly routine update led to such widespread disruption.
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What Went Wrong?
According to CrowdStrike, the culprit was a "logic error" triggered during a regular update for their Falcon sensor, a security program installed on millions of Microsoft Windows systems. These updates are supposed to happen several times a day and are crucial for maintaining protection against evolving cyber threats.

Logic Error, Big Problems
However, this particular update contained a programming flaw that backfired spectacularly. The error caused a "blue screen of death" (BSOD) on impacted systems, essentially crashing them and leaving them unusable. This triggered a domino effect, crippling everything from air travel and healthcare to banking and beyond. Experts are calling it the largest IT outage ever recorded.

CrowdStrike Pledges Investigation
CrowdStrike, understandably apologetic, has vowed to conduct a thorough investigation to understand how such a basic error slipped through the cracks. Logic errors, while not uncommon, typically don't cause such catastrophic consequences.

The Path to Recovery
While a fix has been deployed, CrowdStrike warns that a full recovery could take some time. Businesses and organisations are left scrambling to restore functionality and assess the damage.

Key Takeaways:
  • A logic error in a routine CrowdStrike update triggered a global IT outage.
  • The outage impacted millions of Microsoft Windows systems and disrupted essential services worldwide.
  • CrowdStrike is investigating the cause of the error and working on a full recovery.
  • This event highlights the importance of rigorous testing for software updates, especially those related to critical systems.

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  • MITE RADIO
  • Volunteer
  • Thank You
  • Blog
  • Programs
    • Making IT Easy with Tony & Kay
    • The Blues Hotel ​with Kelvin Huggins
    • Jazz Fusion with Brett C
    • Pheez Feels
    • Able & Unfiltered
    • Glenn & Tracy's Timeless Tracks
    • Cort In The Morning
    • Hits, Quizzes & Stuff with Harley Buckner
    • Solid Gold Sounds - Chris Pitchford
    • Gordon Cooper (multiple programs)
    • The Vinyl Countdown with Jonathan Charles
    • 50 Years and Rolling with Leo Kirby
    • Soul Vaults with David Southway
    • The Best Disco In Town with Jonathan Charles
    • ABC Oldies - JP McCartney
    • 50 Years of Pop with Peter Kirkpatrick
    • All About The 80s with Rob Charles
    • No More Heroes with Magnus Shaw
    • Classic Chart Rundowns with Dave Marley (multiple programs)
    • US UK Rock Soul Connection
    • Decades Breakfast with Mark Gale
    • Flashback to the 60s with Jim Barrington
    • The Time of Our Musical Life with Geoff Wood
    • Steve Bishops Old Record Club
    • Steve Algar ​(multiple programs)
    • Chris Palin ​(multiple programs)
    • The Peter Nightingale Show
    • Deeper Dimensions with David Dyke
    • Choice Cuts with Kevin Butcher
    • Ken Anton (Multiple Programs)
    • Gary Hopkins (Multiple Programs)
  • WAYS TO LISTEN