The key advantage of this AI-powered assistant is its rapid deployment. Unlike traditional chatbots, which require extensive training, this virtual assistant thrives on generating new media and sounds as human-like as possible. Early results are promising, prompting the company to continue development.
By harnessing generative AI, Australia Post aims to lighten the workload on human agents, allowing them to focus on more complex support requests. The technology's natural-language capabilities offer a seamless customer experience and pave the way for ongoing, personalised conversations. …and that’s not all… Oz post are also using:
Ep243 More on miteradio.com.au (press play)
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