ANZ Plus

Australia and New Zealand Banking Group (ANZ) is set to undergo a significant digital transformation, with an accelerated plan to migrate the bank's 7 million retail customers onto its modern digital platform, ANZ Plus. 

Launched in 2022, ANZ Plus has already onboarded over one million customers, steadily building out new features and products. A key upcoming innovation for the platform is the rollout of fully password-less web banking, promising a more secure and streamlined online experience.

The ambitious long-term goal is to run the entire retail bank on Plus by 2029, a move that will encompass not only the six million existing ANZ customers but also the 1.2 million customers recently acquired from Suncorp Bank.

For existing ANZ customers, the migration to the Plus platform will be a gradual process over the coming years, though a precise timeline for individual customers has not yet been provided. However, ANZ has reassured customers that vital details such as existing BSB and account numbers, credit card numbers, and direct debits will be retained, aiming for an experience akin to a seamless app upgrade.

ANZ Plus offers a suite of modern banking tools designed to help customers manage their finances more effectively. These include smart saving features like "roundups" (where spare change from transactions is saved) and predictions for upcoming bills, moving towards a more proactive and digitally-driven banking experience.
So if you’re an ANZ customer, be ready for the change.

Ep341

Image created by AI